Good day Everyone,
Jan Smit (BNR) and Bert Venter (CRRA) received a visit from Mr. Kearmit du Plessis, the Consumer Relations Manager, of Eskom’s Port Elizabeth Area on Friday 22 September 2023. As previously reported, all prepaid meters in South Africa must be recoded because the “Token Identity” (TID) code expires in 2024 as the existing “Key Revision Number”, namely KRN 1, switches to KRN 2. Eskom is working on a do-it-yourself rollover where users can recode their meter themselves and will, through the local media, alert users when switching will be done in Your area.
All prepaid meters in the Ndlambe Municipal area will take place from 26 September 2023.
Units on meter (credit units) before recoding will not be lost during the recoding process.
Users of prepaid electric meters are to follow the following steps. You are advised to use a minimal amount of ±R50.00 to complete the recoding.
1) First enter the numbers of all vouchers you have already purchased because such vouchers WILL NOT BE LOADED after your meter is recoded.
2) Buy your next prepaid voucher and note that there will be 4 (four) sets of 20 digits, so 80, instead of the usual one set of 20, on the payment slip.
3) Enter the first set of 20 digits as shown on the prepaid voucher, followed by “Enter” and wait until it is accepted.
Please note that with some meters “Enter” does not need to be pressed and the reading is automatically accepted.
4) Enter the second set of 20 digits as shown on the prepaid voucher, followed by “Enter” and wait until it is accepted.
5) Enter the third set of 20 digits as shown on the prepaid voucher, followed by “Enter” and wait until it is accepted.
6) Enter the fourth set of 20 digits as shown on the prepaid voucher, followed by “Enter” and wait until it is accepted.
7) After this is completed, also type in any other evidence you may have received, such as free basic electricity.
Recoding is successful if the normal prepaid electricity vouchers have been entered successfully. During further purchases, only the normal set of 20 digits will appear.
There are leaflets available at C and All Cafe (Boknes) and the Caravan Park (Cannon Rocks) if you need them.
Please contact the following persons if you are unsure about the process.
- Lourens Nel – Boknes Ratepayers Association.
- Bert Venter – Cannon Rocks Ratepayers Association.